:root{--bg:#f6f7f9;--panel:#ffffff;--text:#1d2330;--muted:#5d6677;--border:#dfe3ea;--accent:#1f5fbf;--accent-weak:#e7effb;--ok:#18794e;--ok-weak:#e3f5ec;--warn:#9a5b00;--warn-weak:#fff3dc;--bad:#b42318;--bad-weak:#fdecea;--demo:#6b3fa0;--demo-weak:#f1eafb;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-size:14px;line-height:1.45}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}.shell{display:grid;grid-template-columns:210px 1fr;min-height:100vh}.nav{background:#172033;color:#c8d0e0;padding:16px 12px;display:flex;flex-direction:column;gap:2px}.nav .brand{color:#fff;font-weight:700;font-size:15px;margin:0 8px 16px}.nav a{color:#c8d0e0;padding:7px 10px;border-radius:6px}.nav a:hover{background:#24304a;text-decoration:none;color:#fff}.nav .who{margin-top:auto;font-size:12px;padding:8px 10px;color:#8e9ab3}.main{padding:20px 28px 60px;max-width:1280px;width:100%;min-width:0}.banner{padding:8px 14px;border-radius:8px;margin-bottom:14px;font-weight:600;display:flex;gap:14px;flex-wrap:wrap;align-items:center}.banner.demo{background:var(--demo-weak);color:var(--demo);border:1px solid #d9c8f0}.banner.live{background:var(--bad-weak);color:var(--bad);border:1px solid #f5c2bc}.banner.paused{background:var(--warn-weak);color:var(--warn);border:1px solid #f3d9a4}h1{font-size:22px;margin:4px 0 16px}h2{font-size:16px;margin:0 0 10px}h3{font-size:14px;margin:14px 0 6px}.card{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:16px;margin-bottom:16px}.grid{display:grid;grid-gap:16px;gap:16px}.grid.two{grid-template-columns:1fr 1fr}.grid.three{grid-template-columns:repeat(3,1fr)}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));grid-gap:12px;gap:12px;margin-bottom:16px}.stat{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:12px 14px}.stat .n{font-size:26px;font-weight:700}.stat .l{color:var(--muted);font-size:12px}table{width:100%;border-collapse:collapse}td,th{text-align:left;padding:7px 8px;border-bottom:1px solid var(--border);vertical-align:top}th{font-size:12px;font-weight:600;background:#fafbfc}.muted,th{color:var(--muted)}.small{font-size:12px}.badge{display:inline-block;padding:1px 7px;border-radius:999px;font-size:11px;font-weight:600;background:#eef0f4;color:#374151;white-space:nowrap}.badge.ok{background:var(--ok-weak);color:var(--ok)}.badge.warn{background:var(--warn-weak);color:var(--warn)}.badge.bad{background:var(--bad-weak);color:var(--bad)}.badge.info{background:var(--accent-weak);color:var(--accent)}.badge.demo{background:var(--demo-weak);color:var(--demo)}form.inline{display:inline-flex;gap:6px;align-items:center;flex-wrap:wrap;margin:0}input,select,textarea{font:inherit;padding:6px 8px;border:1px solid var(--border);border-radius:6px;background:#fff}textarea{width:100%}label{display:block;font-size:12px;color:var(--muted);margin:8px 0 3px}.btn,button{font:inherit;padding:6px 12px;border-radius:6px;border:1px solid var(--accent);background:var(--accent);color:#fff;cursor:pointer;display:inline-block}.btn.secondary,button.secondary{background:#fff;color:var(--accent)}button.danger{background:var(--bad);border-color:var(--bad)}button:hover{filter:brightness(.95)}.row,.spread{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.spread{justify-content:space-between}.transcript{max-height:420px;overflow:auto;border:1px solid var(--border);border-radius:8px;padding:8px;background:#fbfcfd}.turn{margin:4px 0}.turn .who{font-weight:600;font-size:12px;margin-right:6px}.turn.agent .who{color:var(--accent)}.turn.driver .who{color:var(--ok)}.timeline li{margin-bottom:6px}.alert{padding:10px 12px;border-radius:8px;margin-bottom:12px}.alert.error{background:var(--bad-weak);color:var(--bad)}.alert.ok{background:var(--ok-weak);color:var(--ok)}.alert.warn{background:var(--warn-weak);color:var(--warn)}pre{white-space:pre-wrap;font-size:12px;background:#f4f6f8;padding:8px;border-radius:6px;max-height:360px}.chat,pre{overflow:auto}.chat{border:1px solid var(--border);border-radius:8px;padding:10px;height:380px;background:#fbfcfd}@media (max-width:860px){.shell{grid-template-columns:1fr}.nav{flex-direction:row;flex-wrap:wrap}.nav .who{margin-top:0}.grid.three,.grid.two{grid-template-columns:1fr}.main{padding:14px 16px 40px}table{display:block;overflow-x:auto}}